Returns & Refunds policy

Conditions for returns:

Due to the nature of our products, we do not accept returns that have been opened.

We reserve the right to refuse returns of any products that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

6 Waterford Close, Wigan. United Kingdom. WN2 5bx

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail susan@myclaysister.com